Refund Policy
We want Legacy Path to be worth what you paid. If it isn't, you can get your money back.
30-day refunds
You may request a full refund of your Legacy Path purchase within 30 days of the purchase date. The refund includes any sales tax you paid.
How to request a refund
- Email tyrone.pettway@ctsllc.group from the email address on your account, or reply to your Stripe receipt.
- Include the date of purchase. You don't need to give a reason.
- We process refund requests within 5 business days. Your bank or card issuer may take another 5 to 10 business days to show the credit.
What happens when a refund is issued
Your access to the paid guides ends when the refund is issued. Your account, screener and family plan headlines stay available for free.
Limits
- One refund per customer. If you buy Legacy Path again after a refund, that purchase is final.
- We may decline refunds that show a pattern of abuse, such as repeated purchases and refunds across accounts.
- Requests made more than 30 days after purchase are not eligible, except where the law requires otherwise.
Duplicate charges
If you were charged more than once for the same account, we refund the extra charge in full at any time.
Payment processing
Payments are processed by Stripe. In some cases Stripe may issue a refund directly, for example to resolve a payment dispute. Any refund, however issued, ends access to the paid guides.
Contact
Certified Training Standards LLC, 418 Broadway Ste 8N, Albany, NY 12205. Email tyrone.pettway@ctsllc.group or call (518) 363-1140.